a job good done!

I have a friend whose intellectual gifts I suspect sometimes are not being fully realized or appreciated in her place of employment. She recently forwarded me an e-mail that she had sent to one of her company's complaining clients. If there was a Pulitzer Prize for Effusive Expressions of Corporate Contrition, this e-mail would surely be a contender. Indeed, her boss also recognized the quality of her prostrate prose, as after reading her e-mail he sent her a three-word message: "Very Well Writing!"