Finally the security guy responded. “Sir, our people checking receipts are doing their jobs. It’s a store policy that we inspect receipts. We’re trying to make sure you paid the right price.”If I were more gutsy, I would try this. Somebody gutsy has to read this weblog. Indeed, I bet there is someone with two pancreases who reads this weblog. Anyway, can somebody gutsy try this at a store and report back to me? Or, maybe, if you are in sociology, you could assign a student in your class to do it, as a project on "breaching social norms." So: do it, do it, report back, maybe upload it to YouTube.
We get served a lob like that only so many times, and I wasn’t letting this one go. My research was finally paying off. I chose to be polite, because the security guy was actually quite calm and friendly about the whole incident. “This is a warehouse,” I replied. “There are no prices on those items in my cart, so how would they know if I were overcharged? Never mind, here’s another thing you should know. In my last five visits here, I allowed your staff to see my receipts, and they instantly marked them without so much as glancing at the totals. They were simply making certain that I had paid for something, and that I could not come back and use that receipt at a later date. In other words, to stop my attempts, present and future, at theft—you know, as though I were a potential shoplifter. Your sign with the message about ensuring that I wasn’t overcharged is what shoppers like me sometimes call bullshit. That’s Home Depot behind us. I spent a few hundred dollars there last year. Just to our right is Sears. I spent almost that much there last Christmas. No one reviewed my receipts at either store. Please tell me what I’m doing wrong.”
The security guy walked away, perhaps wondering if Costco had not fully explained to him all the details of “receipt review.” It’s also possible that he knew, without a doubt, that I was just one more jackass who “didn’t get it.” These are store policies, damn it.
Saturday, December 02, 2006
fighting the oppressions of capitalism, one speedy walmart exit at a time
Interesting story here about a man who refuses to show those stores that ask his receipt when he exits. An excerpt: